Uncapped liquids that don’t have “travel-appropriate” packaging.When selling anything that may spill or melt (such as drinks, soups, and ice cream) for delivery, Grubhub requires that you provide containers and / or carrying trays to safely hold and transport those items. Grubhub has an FAQ page, but at the time of this publication, questions don’t expand to show answers. Photos must be approved by Grubhub before they will appear on the online menu. Grubhub recommends images of food on plates (as opposed to food in takeout containers) photographed with natural light. Photos should be of the actual dishes you serve at your restaurant, and be clear and enticing. Otherwise, you can log in to Grubhub to update your menu, as well as upload photos of your food. Compatible POS systems include NCR Silver, Oracle systems, RPower, Toast, and Upserve. When you make changes to your menu in your connected POS system, it will automatically update your menu on Grubhub. From there, you can deliver the order using your in-house delivery staff or use Grubhub’s on-demand delivery drivers. You’ll confirm receipt of the order and prepare the food. (Grubhub also provides a convenient order online link for your site.) The company then sends that order to your restaurant for preparation. Once you’re set up, a customer places their order either on the Grubhub website or mobile app. (More on this in the costs section later in this article.) You can also set your delivery fees and minimum order. You’ll sign up with Grubhub and determine your marketing participation level. Collect funds (less Grubhub commissions) for the order.
Ensure all items are given to the driver.Coordinate with your in-house delivery staff or Grubhub’s on-demand delivery drivers.Set up your menu, delivery boundaries, and other details.The restaurant side of using Grubhub is fairly straightforward: Related Article: Credit Card Processing for Restaurants. But how does it all work, and is it really worth it? In this article, we’ll take a look at the how and why of using Grubhub at your restaurants. Grubhub claims that you can boost revenue by up to 30% when you offer delivery through its app.
It purchased Seamless, Eat24, and others. While you may only be familiar with the main Grubhub name, the restaurant delivery app actually owns many other delivery apps. Delivery apps have taken the dining world by storm, leaving many restaurateurs wondering, “Should I use Grubhub?”
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